One thing customers usually take for granted when they enter any business premise, unless they’ve experienced otherwise, is the overall cleanliness of the facilities. When we enter a storefront, office, or restaurant, we automatically expect it to be clean. It doesn’t cross our minds that someone has to actually keep the space spic and span. Anyone who has had to handle a business, however, would have found out very quickly how much effort actually goes into meeting this expectation.
At the same time, keeping premises clean is the furthest thing a manager or business owner would want to worry about, especially when there are board meetings to attend, deals to close, and clients to please. This alone is a compelling enough reason to hire a commercial cleaning company to service one’s business, but the following reasons should further convince any manager who’s still on the fence.
Reason #1: Managing Customers’ First Impressions
First impressions might not last forever, but they certainly leave quite a mark on customers. What’s more, dissatisfied customers might interpret less than spotless facilities as a reflection of the amount of care that goes into a business’s product or service quality, and can easily decide to take their business elsewhere.
The thought goes something like, “If this business can’t even take care of their own property, how are they going to be able to take care of me and my needs?” The cleanliness of your facility is your first opportunity to impress and win a new customer or client. It’s also your first opportunity to negatively impress and lose a new customer or client.
In some cases, those lost customers might even share their opinion with friends or family, or, heaven forbid, the online community. This can easily escalate into PR hell for a business, especially one that belongs to an industry that puts stock on cleanliness.
Reason #2: Preventing Health Issues
Dust can easily accumulate in a workplace that has been neglected. Employees who have allergies or breathing problems can suffer as a result. Since prevention is, as they say, more effective than any cure, it’s far wiser to make sure such health problems do not emerge rather than to struggle to address them when they do.
Reason #3: Sustaining Staff Productivity and Satisfaction
Employees work better in clean environments, but just like their managers, maintaining office cleanliness is usually the last thing on their minds. The surest way to address sanitation issues without placing an added burden on stressed-out workers is by hiring staff specifically for this purpose. Furthermore, hiring a commercial cleaning company signals to employees that upper management cares about their well-being, thus potentially improving overall morale and satisfaction.
Reason #4: Leveraging Expertise, Experience, and Equipment
Businesses can easily hire cleaning staff in-house, but a commercial cleaning company offers the added benefit of scale and expertise that an organization’s middle managers might not. Leave it to the experts to manage their cleaning staff, schedule the necessary activities, and worry about investing in the necessary cleaning equipment. The premium is a small price to pay relative to the convenience and knowledge that a competent cleaning company can provide.
With 21 years of experience, we at Grime Scrubbers know how to do the job both effectively and efficiently. Visit our website for more information and to request a free quote, or give us a call at 417-864-8862 for all your commercial cleaning needs.