How to Evaluate a Cleaning Company

Hiring the first cleaning company you come across for your home or office could be a big mistake. Just because the company has a handful of employees and a business name, that does not mean they are qualified for the job. If you’re in need of professional cleaning services, learn how to evaluate a cleaning company by using the tips below. With our help, you can find a responsible company that will do the job right.


One of the smartest ways to find a quality cleaning company is to check with your co-workers, business associates, friends, and relatives. In addition, conduct a quick Internet search to read some of your preferred company’s customer reviews.


Cleaning companies are easily started and may go out of business just as quickly. For best results, look for a cleaning company with a long business history. This usually indicates that the company is professional and reliable when it comes to cleaning services.

The Better Business Bureau (BBB)

When evaluating different companies, the BBB is an excellent place to begin. If the company has a file, the BBB gives the company a grade. Just like in school, an A or A+ rating means they come highly recommended. You will also learn whether there have been any complaints filed by consumers with the BBB. If there are complaints, determine whether you think they are important and if they were resolved satisfactorily.

Bonded and Insured

Choosing companies that are bonded helps to protect you in the event that there is a theft by one of the company’s employees at your home or place of business. Without being overly paranoid, there is always the chance of something going wrong when you hire a cleaning company. Protect yourself by hiring a company that has liability insurance and provides its employees with workers’ compensation insurance.

How to Evaluate a Cleaning Company

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Employee Background Checks

You have the right to expect that a professional company has run a background check on all employees or independent contractors. This helps to protect you from safety and theft issues.

Employee Training

Although cleaning isn’t rocket science, the best cleaning companies have spent time training their employees to be quick and thorough. This is especially important if the employees will be working around expensive antiques, paintings, or collectibles.

Cleaning Supplies and Equipment

Learn whether the cleaning company includes the cost of cleaning supplies and equipment in your bill or not. In addition, review the efficiency and quality of their products and equipment. Some companies are more than willing to use products that you prefer.


Before hiring, make sure the company is available to clean on the days, evenings, weekends, or hours that work with your particular schedule.


In your dreams, you may envision a company that cleans your home or office from top to bottom. However, this might not be very realistic. Discuss what each company’s basic services include, how much they cost, and how much they charge for additional services. Basic services might include vacuuming, dusting, bathroom cleaning, and mopping the kitchen floor. Extra services could include tasks like window cleaning, upholstery cleaning, or carpet cleaning.

Use common sense when learning how to evaluate a cleaning company. Interview as many companies as you need to find a reputable company with experience, quality cleaning services, and excellent customer service.

Speaking of which, if you live in or near Springfield, Missouri, give the cleaning professionals at Grime Scrubbers a call. We offer a variety of cleaning services, including window cleaning, carpet cleaning, and office cleaning. You can reach us at 417-864-8862 or click here for a free quote.

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